WELCOME

VIEW OUR BROCHURE

Renew or join today to experience Broadway’s finest and receive exclusive member benefits, all at a discounted rate!

If you are not a season member, join today and secure your seats with an opportunity to upgrade before tickets go on sale to the public! Hurry – seats are filled on a first come, first served basis.

Membership guarantees your secured seating for all shows at a great value, plus benefits that provide exclusivity and flexibility throughout the season, all while enjoying a one-of-a-kind theater-going experience in Birmingham.

Thank you for your support!
Without you, our Broadway series would not be possible.

See you at the theater!

Mark Edelman

WELCOMED BY:

SEASON TICKETS




Broadway In Birmingham
ATTN: Season Membership
9140 Ward Parkway, Suite 220
Kansas City, MO 64114
205-458-1022

*Savings were calculated by comparing the subscriber ticket pricing (inclusive of all handling fees, facility fees and service charges) for Friday Gold Circle level versus day-of-show individual ticket pricing when ordered by phone or internet (inclusive of all handling fees, facility fees and service charges) for previous season performances at the BJCC Concert Hall.

2017-18 SHOWS

BUDDY: THE BUDDY HOLLY STORY

Viewed by more than 20 million people in over 20,000 performances worldwide, Buddy opened in London’s West End in 1989, and has been seen across the entire world since; winning numerous awards along the way.

BUDDY: THE BUDDY HOLLY STORY

Dec 8-10, 2017

SHOW INFO

KINKY BOOTS

Charlie Price has suddenly inherited his father’s shoe factory, which is on the verge of bankruptcy. Trying to live up to his father’s legacy and save his family business, Charlie finds inspiration in the form of Lola: A fabulous entertainer in need of some sturdy stilettos.

KINKY BOOTS

Jan 5-7, 2018

SHOW INFO

DISNEY'S THE LION KING

Giraffes strut. Birds swoop. Gazelles leap. The entire Serengeti comes to life as never before. And as the music soars, Pride Rock slowly emerges from the mist. This is Disney’s THE LION KING, making its triumphant return to the BJCC!

DISNEY’S THE LION KING

Mar 14 – Apr 1, 2018

SHOW INFO

MOTOWN THE MUSICAL

It began as one man’s story… became everyone’s music… and is now Broadway’s musical. MOTOWN THE MUSICAL is the true American dream story of Motown founder Berry Gordy’s journey from featherweight boxer to the heavyweight music mogul.

MOTOWN THE MUSICAL

Apr 20-22, 2018

SHOW INFO

SEASON ADD-ON OR SWAP OPTION

Renewing and Joining Season Members can purchase tickets to THE BOOK OF MORMON now, at the time of ordering.
Swaps are available later this summer.

THE BOOK OF MORMON

Hailed by The New York Times as “the best musical of this century” and the winner of nine Tony Awards®, THE BOOK OF MORMON is the blockbuster Broadway smash from South Park creators Trey Parker and Matt Stone, and the Oscar®-winning composer of Disney’s Frozen and Avenue Q, Bobby Lopez.

THE BOOK OF MORMON

Oct 10-15, 2017

SHOW INFO

  

BENEFITS

  • PRIME SEATING WITH UPGRADE OPPORTUNITIES 
    Season members get the best seats! Secure your seats with the opportunity to improve seating year after year. Tip: the best way to get to the top of the upgrade list is to renew right away!
  • LOCK IN PRICES & SAVE 
    Guarantee savings with season membership. Last year, members saved up to $143*.
  • EXCLUSIVE PRIORITY TICKET OFFERS1 
    Buy discounted tickets before they go on sale to the public.
  • SWAP A SHOW2 
    Swap out of one show in the season package and into the season add-on THE BOOK OF MORMON! Swaps available later in the summer.
  • TICKET EXCHANGE PRIVILEGES3 
    Enjoy flexibility! Exchange your tickets to another performance of the same show. Tip: Better seats may become available closer to the time of each show – log in to your account or contact us to learn more!
*Savings were calculated by comparing the subscriber ticket pricing (inclusive of all handling fees, facility fees and service charges) for Friday Gold Circle level versus day-of-show individual ticket pricing when ordered by phone or internet (inclusive of all handling fees, facility fees and service charges) for previous season performances at the BJCC Concert Hall.
1There is no member discount for DISNEY’S THE LION KING or THE BOOK OF MORMON.
2SWAP: Limit one swap per season ticket. Touring company may limit the number of swaps into show. Swaps must be made 10 days before the first season show. No refunds if you swap into a less expensive performance or section. The difference in price must be paid if exchanging into a higher priced performance or seating location. A $1 per ticket fee or $3 per order if done online fee applies. Swaps are available later this summer. THE BOOK OF MORMON is not part of the season package – additional purchase or swap required. All seating is subject to availability. Dates, times, shows and artists are subject to change due to the nature of touring productions. All sales final, no refunds.
3Exchanges for most shows must be made at least 24 hours (72 hours for DISNEY’S THE LION KING and THE BOOK OF MORMON) in advance of the show and are subject to availability at the time of the exchange. No refunds will be given if you exchange into a less expensive performance or seating section. The difference must be paid if exchanging into a higher-priced performance or seating section. A $1 per ticket fee or $3 per order online fee applies. Individual exchange policies are subject to contractual terms with the touring companies.

FAQ


I would like to upgrade my seating for my season membership

Changes to your seating can be requested at the time of renewal. In order to be considered for an upgrade, you must renew your season account by the renewal deadline. Upgrades become available when other season ticket holders choose not to renew or change the day they attend. In fairness to everyone, all requests are processed by date received. We try to honor each request, however it is difficult to predict the availability of locations until the renewal campaign is complete. The more flexible you are the better the chance we can fulfill your request. Once an upgrade request is fulfilled it is impossible to get back your old locations, as they are used to upgrade someone else.

I want to request an upgrade in seating – how do I go about doing this?

When you renew your seats, you can make a request to upgrade your seats for the next season or request any kind of change on your renewal form. Requests can include, but are not limited to: improving your seating, changing performance times or making a custom request such as moving to aisle seats or moving back, etc. Requests should be made online by logging into your account.

New Seat Change & Upgrade Process! How do I change or upgrade my tickets online?

You will receive an email in April when you can log onto your account and upgrade your seats.

When will I hear from you about my seating change requests?

During the renewal period, every seat has the opportunity to be renewed. When the deadline passes, we open up all the seats that don’t get renewed. Then, those who requested a change will be notified with an “online upgrade time” where you can login to your account and choose from available seating. Generally, this is about 2 weeks after the renewal deadline.

What if I am out of town when you try to contact me about my request?

If you are out of town or unavailable during this process, there are several options available. The best is to give us your contact number during that time. We will email you when it’s your turn to go online and make your seating change within your account. You could designate a friend to authorize changes on your behalf that we could call during that time. You can also tell us when you make your seating request that you authorize the ticketing office to choose the best seats available per your request. Our staff is very knowledgeable about the seating, and if we know what you want, we can recommend the seats to suit your request.

I’ve requested an upgrade in the past, but did not receive different seats. How do I increase the possibility of upgrading my seats?

Seating changes are made in the order in which payment was made to renew seats. So, the sooner you renew your seats, the closer to the top of the list you will be. Keep in mind, seating options from one year to the next all depend on current season members renewing. If every patron in front of you renews, you will not have the opportunity to move forward. Renewals in the theaters’ premium areas are very high, so it is more difficult to make changes in those areas.

I cannot attend one of my performances due to a conflict. How do I exchange my tickets?

If you are unable to attend your scheduled performance, as a Season Ticket Holder you are able to exchange your tickets for another performance of the same production. Please remember that while we make every effort to place you into comparable seating for exchanges, this cannot be guaranteed. There are three ways that you can exchange your tickets; by phone, by mail or online at least 24 hours in advance of your scheduled performance. There is a $1 per ticket fee when making the exchange via the phone and a $3 per transaction fee online. You must have your tickets in hand when you call or come to the office to exchange. When exchanging from a lower to a higher priced performance, the price difference will be collected when processing the exchange.

*exchange policies subject to contractual terms with touring companies

I've lost my ticket to one of my scheduled performances. What can I do?

Please call the Broadway In Birmingham Series at 205-458-1022 soon as you realize that you have misplaced your ticket(s). A note will be made in your account and replacement tickets made at show time. If you find your tickets you do not need to call the box office. Just come to the show.

Do I have to pay for the entire season at once?

No. Another of the benefits of being a subscriber is that at renewal time, you can elect to pay for your subscription with easy payments. Just get your renewal to us before the deadline and mark the Easy Payment Plans option of the renewal form and send in the appropriate payment. We are happy to cater a payment plan to your needs. You may also request a payment plan online or when you call to renew.

I've moved recently, how do I change my address?

Address changes can only be made by the account holder by either logging into your Broadway In Birmingham account online or by contacting the box office.

I can no longer attend the series, and would like to give my account to a friend. Is that possible?

Yes, it is possible to give your seats to a friend. You just need to contact the Broadway In Birmingham Series by calling 205-458-1022 and provide your friend’s complete information and send that along with the payment before the renewal deadline.

If I change my mind, can I cancel the season tickets and receive a refund?

Season tickets may be cancelled and refunded in full, so long as the requested refund is received prior to the tickets being mailed. If your tickets have been mailed, then no refunds or cancellations are available.

I am unable to attend this year, but would like to retain my seats for the following year. What can I do?

Unfortunately we are unable to hold your seats without payment in full or a partial payment with a payment plan. If accounts are not paid or partially paid by the deadline, seats are released. Any returning season ticket holders would be considered as new accounts and seated with the best available locations at that time.

I have already seen one of the shows in my season. What are my options if I don't want to see it again?

Although we are unable to offer refunds on shows previously seen, we may be able to help. Season members may swap out of one show in the season package and into season add-on THE BOOK OF MORMON. You may swap your tickets after you receive them by mail. Please call us at 205-458-1022 with any questions.

I have been sharing my season account with friends and we would like to separate the seats into individual accounts so we can receive our own mailings. How would I do that?

Splitting season accounts can be done if the current account holder makes this request in writing to our office before tickets are mailed. Complete address information on the parties’ involved need to be included with their payment in full.

Can I exchange my tickets for a specific performance before they are mailed if I know in advance that I have a schedule conflict?

Although you may now know the performance you have a conflict with we are unable to exchange tickets during the season renewal campaign. Tickets can be exchanged any time after your receive your season tickets in the mail up until 24 hours before your scheduled performance.

Can the benefit of ordering priority tickets for added shows or extra tickets to season shows be extended to family and friends?

For security purposes, only the person whose name is on the account may access information or order additional tickets using that account number. We are happy to provide additional tickets to any Broadway In Birmingham show for your family and friends, but the request must come from the account holder. All tickets ordered will be mailed to the address on the account. No exceptions.

When will I receive my Season Tickets?

Season tickets will be mailed this summer to the address listed on your account. Once you receive them, you can make exchanges and/or swaps.

I would like to purchase a large number of tickets for my company event or charitable functions. How do I do that?

Parties of 10 or more for individual shows can be purchased through our group sales representative; please contact the Broadway In Birmingham group sales line 866.314.7687 or email groups@theaterleague.org for more info.

Where do I go to get general information, such as: directions to the theater, box office hours, and other services offered by Broadway In Birmingham?

Please visit the BroadwayInBirmingham.com home page for links to answer all of your questions. If you need further assistance, send us an email at patronservices@theaterleague.org or call the Season Ticket Holder Hotline at 205-488-1022 from 10:00am – 5:00pm.

 

CONNECT

Facebook: BroadwayInBirmingham
Twitter: @BroadwayinBham
Instagram: BroadwayInBirmingham
#BhamBway

VENUE INFO

Birmingham-Jefferson Convention Complex

SEATING CHARTGOOGLE MAPS

Birmingham-Jefferson Convention Complex

2100 Richard Arrington Jr. Blvd
Birmingham, AL 35203
205-458-8400

For Season Tickets, call or mail us at:
205-458-1022
Broadway In Birmingham
ATTN: Season Membership
9140 Ward Parkway, Ste 220
Kansas City, MO 64114

Monday – Friday:
9:00 AM – 5:00 PM

 

Dear Season Member,
As we prepare for the 2017-18 season, we wanted to let you know about an important update:

We have upgraded your ‘MyAccount’ ticket portal. You will now be able to check your account balance, see your payment history and change your credit card on file.

To access your new account for the upcoming season, you must set a new password at this time. You will be prompted to use this log-in and password throughout the season to manage your tickets online and other Season Ticket Member events.

RESET PASSWORD AND LOG IN
Will open a new tab

  1. Click ‘Forgot Password or Email Address’. Please do not click ‘Sign Up’.
  2. Enter your email address.
  3. You will receive an email with a temporary password. Please log-in, set your two security questions and click ‘Update’.
    If you do not receive this email within 15 minutes, please check your spam folder or call immediately.
  4. To change your password or personal information, click the ‘Account’ tab along with the top header. Click ‘Update Information’ to save changes.

Feel free to contact me directly at the number below with any questions.

Broadway at Pikes Peak Center
Season Ticket Sales
(719) 477-2132
lmissling@broadmoorworldarena.com