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SNEAK PEEK for 2018-19:
Disney’s THE LION KING makes its Eugene debut!
SEASON TICKETS ON SALE NOW!
Best Seats. Best Savings.
1. Sign up online now!
2. Call: 541.682.5000
Hours: Tues-Fri 12pm – 5pm
3. In person at:
Hult Center Box Office
*SAVINGS: Savings calculated by comparing the subscriber ticket price (inclusive of all handling fees, facility fees and service charges) for Tuesday Evening Gold Circle price level versus day-of-show individual ticket price when ordered by phone or internet (inclusive of all handling fees, facility fees and service charges) for 2014-2015 season performances at the Hult Center.
Members may now purchase additional tickets to the season shows! Check your email for your members-only code to get access.
*SAVINGS: Savings calculated by comparing the subscriber ticket price (inclusive of all handling fees, facility fees and service charges) for TuesdayEvening Gold Circle price level versus day-of-show individual ticket price when ordered by phone or internet (inclusive of all handling fees, facility fees and service charges) for 2014-2015 season performances at the Hult Center.
SEASON ADD-ONS OR SWAP OPTIONS
PRIME SEATING WITH UPGRADE OPPORTUNITIES
Season membership guarantees your same seats with the opportunity to improve them year after year. Tip: The best way to get to the top of the upgrade list is to renew right away!
LOCK IN PRICES AND SAVE
Save with season membership versus purchasing individual show tickets.
Share the Broadway series with friends & family! Season members can purchase additional great seats at a discount for most shows before they go on sale to the public.
EASY TICKET EXCHANGE PRIVILEGES†
Only season members can exchange tickets to another performance of the same show.
FREE TICKET REPLACEMENT
Lost your ticket? You’re covered! Members can replace lost tickets to any Broadway Series show at no extra charge.
Other Member Benefits include:
Payment Plans, Member Discounts, Special Offers and more!
*SAVINGS: Savings were calculated by comparing the subscriber ticket pricing (inclusive of all handling fees, facility fees and service charges) for Tuesday Evening performance in Gold Circle level versus day-of-show individual ticket pricing when ordered by phone or internet (inclusive of all handling fees, facility fees and service charges) for 2014-2015 season performances at the Hult Center.
†Exchanges must be made at least 24 hours in advance of the show. This is subject to availability at the time of the exchange. No refunds will be given if you exchange into a less expensive performance or section. The difference must be paid if exchanging into a higher priced performance or seating location. Individual exchange policies are subject to contractual terms with the touring companies. There is a $2 per ticket fee for exchanges made over the phone.
FREQUENTLY ASKED QUESTIONS
Q: I cannot attend one of my performances due to a conflict. How do I exchange my tickets?
A: If you are unable to attend your scheduled performance, as a Season Ticket Holder you are able to exchange your tickets for another performance of the same production. Please remember that while we make every effort to place you into comparable seating for exchanges, this cannot be guaranteed. To exchange your tickets; visit, call or mail in your rquest to the Hult Center box office (located at 1 Eugene Center, Eugene, OR 97401) at least 24 hours in advance of your scheduled performance. Please refer to your Season Ticket Policy Brochure for addresses and phone numbers for exchanges*. When exchanging from a lower to a higher priced performance, the price difference will be collected when processing the exchange. There is also a $2 per order exchange fee applied to any phone orders.
*exchange policies subject to contractual terms with touring companies
Q: I’ve lost my ticket to one of my scheduled performances. What can I do?
A: Please call the Hult Center box office at 541.682.5000 soon as you realize that you have misplaced your ticket(s). With enough advanced notice, we will re-mail you new tickets. If you lose your tickets the weekend of the show, please come to the box office direct.
Q: Do I have to pay for the entire season at once?
A: No. Another of the benefits of being a subscriber is that at renewal time, you can elect to pay for your subscription with easy payments. Just get your renewal to us before the deadline and mark the Easy Payment Plans option of the renewal form and send in the appropriate payment. We are happy to cater a payment plan to your needs.
Q: I’ve moved recently, how do I change my address?
A: Address changes can only be made by the account holder in writing. If you are relocating, please send a letter including your Theater League account number, your old and new address and telephone change (if applicable) and mail it to Hult Center Box Office, 1 Eugene Center, Eugene, OR 97401. We are not responsible for items not forwarded by the post office.
Q: I would like to change my season seats. What do I need to do?
A: Changes to your seating can be requested at the time of renewal. In order to be considered for an upgrade, you must renew your season account by the renewal deadline. Upgrades become available when other season ticket holders choose not to renew or change the day they attend. In fairness to everyone, all requests are processed by date received. We try to honor each request, however it is difficult to predict the availability of locations until the renewal campaign is complete. The more flexible you are the better the chance we can fulfill your request. Once an upgrade request is fulfilled it is impossible to get back your old locations, as they are used to upgrade someone else.
Q: I can no longer attend the series, and would like to give my account to a friend. Is that possible?
A: Yes, it is possible to give your seats to a friend. You just need to contact the Hult Center box office by calling 541.682.5000 and provide your friend’s complete information and send that along with the payment before the renewal deadline.
Q: If I change my mind, can I cancel the season tickets and receive a refund?
A: Season tickets may be cancelled and refunded in full, so long as the requested refund is received prior to the tickets being mailed. If your tickets have been mailed, then no refunds or cancellations are available.
I am unable to attend this year, but would like to retain my seats for the following year. What can I do?
Q: I am unable to attend this year, but would like to retain my seats for the following year. What can I do?
A: Unfortunately we are unable to hold your seats without payment in full or a partial payment with a payment plan. If accounts are not paid or partially paid by the deadline, seats are released. Any returning season ticket holders would be considered as new accounts and seated with the best available locations at that time.
I have already seen one of the shows in my season. What are my options if I don't want to see it again?
Q: I have already seen one of the shows in my season. What are my options if I don’t want to see it again?
A: Although we are unable to offer refunds on shows previously seen, we may be able to help. Season members may swap out of one show in the season package and into a Season Add-On show. You may swap your tickets after you receive them by mail in the summer. Please call us at 541.682.5000 with any questions.
I have been sharing my season account with friends and we would like to separate the seats into individual accounts so we can receive our own mailings. How would I do that?
Q: I have been sharing my season account with friends; we would like to separate the seats into individual accounts so we can receive our own mailings. How would I do that?
A: Splitting season accounts can be done if the current account holder makes this request in writing to our office before tickets are mailed. Complete address information on the parties’ involved need to be included with their payment in full.
Can I exchange my tickets for a specific performance before they are mailed if I know in advance that I have a schedule conflict?
Q: Can I exchange my tickets for a specific performance before they are mailed if I know in advance that I have a schedule conflict?
A: Although you may now know the performance you have a conflict with we are unable to exchange tickets during the season renewal campaign. Tickets can be exchanged anytime after your receive your season tickets in the mail up until the day before your scheduled performance. For further information please refer to your Season Policy Brochure.
Can the benefit of ordering priority tickets for added shows or extra tickets to season shows be extended to family and friends?
Q: Can the benefit of ordering priority tickets for added shows or extra tickets to season shows be extended to family and friends?
A: For security purposes, only the person whose name is on the account may access information or order additional tickets using that account number. We are happy to provide additional tickets to any Theater League show for your family and friends, but the request must come from the account holder. All tickets ordered will be mailed to the address on the account. No exceptions.
Q: When Will I receive my Season Tickets?
A: Season tickets will be mailed this summer to the address listed on your account. Once you receive them, you will be able to make any exchanges.
I would like to purchase a large number of tickets for my company event or charitable functions. How do I do that?
Q: I would like to purchase a large number of tickets for my company event or charitable functions. How do I do that?
A: Parties of 10 or more for an individual show can be purchased through our group sales representative; please contact the Group group sales line at 866.314.7687 or email firstname.lastname@example.org for complete information.
Where do I go to get general information, such as: directions to the theater, box office hours, and other services offered by Theater League?
Q: Where do I go to get general information, such as, directions to the theatre, box office hours, and other services offered by Theater League?
A: Please visit the home page for links to answer all of your questions. If you need further assistance, send us an email at email@example.com or call the Season Ticket Holder Hotline at 800.776.7469.
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Theater ROcKs (Reach Out to Kids) introduces young people to the magic of live theater by providing subsidized and free tickets to students in Title 1 schools. Supported by the generous donations of Theater League season subscribers and sponsors, Theater ROcKs brings young people to our productions and supports area theater companies who do the same.
For many, Theater ROcKs provides a first opportunity to experience live theater, the beginning of what we hope becomes a life-long appreciation for and participation in the arts. Your support makes this program possible.