Renew or join today to experience Broadway’s finest and receive exclusive member benefits, all at a discounted rate!
If you are a current season member, we invite you to renew today! Renew EARLY by March 6 and you’ll be automatically entered for a chance to win a trip for two to New York City to see three Broadway shows! LEARN MORE
JUST ANNOUNCED –The Tony and Pulitzer Prize® winning musical HAMILTON is coming in the 2018-19 season. Season members from the 2017-18 season will have first access to HAMILTON when they renew their membership for the 2018-19 season.
Join today and secure your seats with an opportunity to upgrade before tickets go on sale to the public! Hurry – seats are filled on a first come, first served basis.
Membership guarantees your secured seating for all shows at a great value, plus benefits that provide exclusivity and flexibility throughout the season, all while enjoying a one-of-kind theater-going experience in Kansas City.
Thank you for your past support.
Without you, our Broadway series would not be possible.
See you at the theater!
ATTN: Season Membership
9140 Ward Parkway, Suite 220
Kansas City, MO 64114
*Savings were calculated by comparing the member ticket pricing (inclusive of all handling fees, facility fees, service charges, applicable
taxes, and per seat premium subscription fees, if applicable) versus day of-show individual ticket pricing when ordered by phone or internet
(inclusive of all handling fees, facility fees, service charges, and applicable taxes) for all 2016-2017 season performances of THE ILLUSIONISTS, THE
PHANTOM OF THE OPERA and BEAUTIFUL at the Music Hall and 42ND STREET and FUN HOME at the Kauffman Center. Member savings are less
when compared to single ticket buyers who purchase at the box office window without paying handling fees and service charges
Nov 14-19, 2017
Jan 16-21, 2018
Feb 27 –
May 9-27, 2018
May 29 –
SEASON ADD-ON OR SWAP OPTIONS
Dec 5-10, 2017
- PRIORITY SEATING WITH UPGRADE OPPORTUNITIES
Season members get the best seats! Secure your seats with the opportunity to improve seating year after year. Tip: the best way to get to the top of the upgrade list is to renew right away with our Auto-Renew option!
- LOCK IN PRICES & SAVE
Guarantee savings with season membership. Last season, on average, members saved 30% off day-of-show pricing.*
- EXCLUSIVE PRIORITY TICKET OFFERS
Buy discounted tickets before they go on sale to the public.†
- ONLINE SEAT UPGRADES
YOU choose! Select from available seats in our theaters through our convenient online upgrade process.
- SWAP A SHOW
Swap out of one show in the season package and into one of the season ad-ons LES MISERABLES or LET IT BE!‡
- TICKET EXCHANGE PRIVILEGES
Enjoy flexibility! Exchange your tickets to another performance of the same show. Tip: Better seats may become available closer to the time of each show – log in to your account or contact us to learn more!
- NEW! MEET THE ARTIST
Enrich your theater-going experience by attending post-show informal talkback Thursday evenings with the artists of the shows as they share about their time in a touring company.
- OTHER MEMBER BENEFITS INCLUDE: Payment plans, Member Discounts and Special Offers plus our Automatic Renewal Program!
*SAVINGS: Savings were calculated by comparing the member ticket pricing (inclusive of all handling fees, facility fees, service charges, applicable taxes, and per seat premium subscription fees, if applicable) versus day of-show individual ticket pricing when ordered by phone or internet (inclusive of all handling fees, facility fees, service charges, and applicable taxes) for all 2016-2017 season performances of THE ILLUSIONISTS, THE PHANTOM OF THE OPERA and BEAUTIFUL at the Music Hall and 42ND STREET and FUN HOME at the Kauffman Center. Member savings are less when compared to single ticket buyers who purchase at the box office window without paying handling fees and service charges.
†There is no member discount for additional tickets to Disney’s THE LION KING. Limitations may apply
‡Limit one swap per season ticket. Touring company may limit the number of swaps into show. Swaps must be made by November 4, 2017. No refunds if you swap into a less expensive performance or section. The difference in price must be paid if exchanging into a higher priced performance or seating location. $1 per ticket or $3 per order for online swap fee applies. Swaps are available later this summer.
When you renew your seats, you can make a request to upgrade your seats for the next season or request any kind of change. Requests can include, but limited to, improving your seating, changing performance times or making a custom request such as moving to aisle seats or moving back, etc. Requests should be made online by logging into your account.
You will receive an email in April when you can log onto your account and upgrade your seats.
During the renewal period, every seat has the opportunity to be renewed. When the deadline passes, we open up all the seats that don’t get renewed. Then, those who requested a change will be notified with an “online upgrade time” where you can login to your account and choose from available seating. Generally, this is about 2 weeks after the renewal deadline.
If you are out of town or unavailable during this process, there are several options available. The best is to give us your contact number during that time. We will email you when it’s your turn to go online and make your seating change within your account. You could designate a friend to authorize changes on your behalf that we could call during that time. You can also tell us when you make your seating request that you authorize the ticketing office to choose the best seats available per your request. Our staff is very knowledgeable about the seating, and if we know what you want, we can recommend the seats to suit your request.
I’ve requested an upgrade in the past, but did not receive different seats. How do I increase the possibility of upgrading my seats?
Seating changes are made in the order in which payment was made to renew seats. So, the sooner you renew your seats, the closer to the top of the list you will be. Keep in mind, seating options from one year to the next all depend on current season members renewing. If every patron in front of you renews, you will not have the opportunity to move forward. Renewals in the theaters’ premium areas are very high, so it is more difficult to make changes in those areas.
Q: I cannot attend one of my performances due to a conflict. How do I exchange my tickets?
A: If you are unable to attend your scheduled performance, as a Season Ticket Holder you are able to exchange your tickets for another performance of the same production. Please remember that while we make every effort to place you into comparable seating for exchanges, this cannot be guaranteed. There are three ways that you can exchange your tickets; by phone, in person at the Theater League offices (located at 9140 Ward Parkway, Suite 220, Kansas City, MO 64114) or by mail at least 24 hours in advance of your scheduled performance. Please refer to your Season Ticket Policy Brochure for addresses and phone numbers for exchanges. There is also a $1 per ticket exchange fee or $3 online exhange fee, and when exchanging from a lower to a higher priced performance, the price difference will be collected when processing the exchange.
*exchange policies subject to contractual terms with touring companies
Q: I’ve lost my ticket to one of my scheduled performances. What can I do?
A: Please call Theater League at 816-421-7500 soon as you realize that you have misplaced your ticket(s). With enough advanced notice, we will re-mail you new tickets. If you lose your tickets the weekend of the show, please come to the box office direct. We will confirm your seating and issue a “Location Pass.”
Q: Do I have to pay for the entire season at once?
A: No. Another of the benefits of being a subscriber is that at renewal time, you can elect to pay for your subscription with easy payments. Just get your renewal to us before the deadline and mark the Easy Payment Plans option of the renewal form and send in the appropriate payment. We are happy to cater a payment plan to your needs.
Q: I’ve moved recently, how do I change my address?
A: Address changes can only be made by the account holder in writing. If you are relocating, please send a letter including your Kansas City Broadway Series account number, your old and new address and telephone change (if applicable) and mail it to 9140 Ward Parkway, Ste 220, Kansas City, MO 64114. We are not responsible for items not forwarded by the post office.
Q: I would like to change my season seats. What do I need to do?
A: Changes to your seating can be requested at the time of renewal. In order to be considered for an upgrade, you must renew your season account by the renewal deadline. Upgrades become available when other season ticket holders choose not to renew or change the day they attend. In fairness to everyone, all requests are processed by date received. We try to honor each request, however it is difficult to predict the availability of locations until the renewal campaign is complete. The more flexible you are the better the chance we can fulfill your request. Once an upgrade request is fulfilled it is impossible to get back your old locations, as they are used to upgrade someone else.
Q: I can no longer attend the series, and would like to give my account to a friend. Is that possible?
A: Yes, it is possible to give your seats to a friend. You just need to contact Kansas City Broadway Series by calling 816-421-7500 and provide your friend’s complete information and send that along with the payment before the renewal deadline.
Q: If I change my mind, can I cancel the season tickets and receive a refund?
A: Season tickets may be cancelled and refunded in full, so long as the requested refund is received prior to the tickets being mailed. If your tickets have been mailed, then no refunds or cancellations are available.
I am unable to attend this year, but would like to retain my seats for the following year. What can I do?
Q: I am unable to attend this year, but would like to retain my seats for the following year. What can I do?
A: Unfortunately we are unable to hold your seats without payment in full or a partial payment with a payment plan. If accounts are not paid or partially paid by the deadline, seats are released. Any returning season ticket holders would be considered as new accounts and seated with the best available locations at that time.
I have already seen one of the shows in my season. What are my options if I don't want to see it again?
Q: I have already seen one of the shows in my season. What are my options if I don’t want to see it again?
A: Although we are unable to offer refunds on shows previously seen, we may be able to help. Season members may swap out of one show in the season package and into season add-on Les Misérables or Let It Be. You may swap your tickets after you receive them by mail. Please call us at 816-421-7500 with any questions.
I have been sharing my season account with friends and we would like to separate the seats into individual accounts so we can receive our own mailings. How would I do that?
Q: I have been sharing my season account with friends; we would like to separate the seats into individual accounts so we can receive our own mailings. How would I do that?
A: Splitting season accounts can be done if the current account holder makes this request in writing to our office before tickets are mailed. Complete address information on the parties’ involved need to be included with their payment in full.
Can I exchange my tickets for a specific performance before they are mailed if I know in advance that I have a schedule conflict?
Q: Can I exchange my tickets for a specific performance before they are mailed if I know in advance that I have a schedule conflict?
A: Although you may now know the performance you have a conflict with we are unable to exchange tickets during the season renewal campaign. Tickets can be exchanged anytime after your receive your season tickets in the mail up until the day before your scheduled performance. For further information please refer to your Season Policy Brochure.
Can the benefit of ordering priority tickets for added shows or extra tickets to season shows be extended to family and friends?
Q: Can the benefit of ordering priority tickets for added shows or extra tickets to season shows be extended to family and friends?
A: For security purposes, only the person whose name is on the account may access information or order additional tickets using that account number. We are happy to provide additional tickets to any Kansas City Broadway Series show for your family and friends, but the request must come from the account holder. All tickets ordered will be mailed to the address on the account. No exceptions.
Q: When Will I receive my Season Tickets?
A: Season tickets will be mailed this summer to the address listed on your account. Once you receive them, you can make exchanges and/or swaps.
I would like to purchase a large number of tickets for my company event or charitable functions. How do I do that?
Q: I would like to purchase a large number of tickets for my company event or charitable functions. How do I do that?
A: Parties of 10 or more for individual shows can be purchased through our group sales representative; please contact the Theater League group sales line 866.314.7687 or email email@example.com for more info.
Where do I go to get general information, such as: directions to the theater, box office hours, and other services offered by Theater League?
Q: Where do I go to get general information, such as, directions to the theatre, box office hours, and other services offered by Theater League?
A: Please visit the home page for links to answer all of your questions. If you need further assistance, send us an email at firstname.lastname@example.org or call the Season Ticket Holder Hotline at 816-421-7500.
Kauffman Center for the Performing Arts
Muriel Kauffman Theatre
Kansas City, MO 64108
Box office hours
Monday – Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 5:00 PM