INTERESTED IN JOINING AS A SEASON MEMBER
SEASON TICKETS ON SALE NOW!
1. Sign-up online now!
2. Call: 805.899.2222
3. In person at:
*Donor Circle includes a $25 tax deductible contribution to Theater ROcKs (Reach Out to Kids).
Each season you are given the opportunity to renew your membership and the chance to improve your seats year after year.
Tip: Renewing early places you at the top of the upgrade list.
Guarantee the best seats in the house for all shows before the general public.
Save with season membership versus purchasing individual show tickets.
Share the Broadway series with friends & family! Season members can purchase additional great seats at a discount for most shows before they go on sale to the public.
Only season members can exchange tickets to another performance of the same show.
Enjoy the flexibility of dividing your season ticket cost into a convenient payment plan.
Member Discounts & Special Offers, Free Ticket Replacement and more!
Click below for information about theater policies, lost ticket locators and ticket exchange policies.POLICY BROCHURES
FREQUENTLY ASKED QUESTIONS
I cannot attend one of my performances due to a conflict. How do I exchange my tickets?
A: If you are unable to attend your scheduled performance, as a Season Ticket Holder you are able to exchange your tickets for another performance of the same production. Please remember that while we make every effort to place you into comparable seating for exchanges, this cannot be guaranteed. There are three ways that you can exchange your tickets; by phone (805.899.2222), in person at The Granada Theatre Box Office (located at 1214 State Street) or by mail at least 24 hours in advance of your scheduled performance. Physical tickets or proof of their destruction is required to exchange tickets. Please refer to your Season Ticket Policy Brochure for addresses and phone numbers for exchanges. When exchanging from a lower to a higher priced performance, the price difference will be collected when processing the exchange.
*exchange policies subject to contractual terms with touring companies
I’ve lost my ticket to one of my scheduled performances. What can I do?
A: Please call The Granada Theatre Box Office at 805.899.2222 soon as you realize that you have misplaced your ticket(s). Tickets can be reprinted and left at Will Call. If you lose your tickets the week of the show, please come to the box office direct.
Do I have to pay for the entire season at once?
A: No. Another of the benefits of being a subscriber is that at renewal time, you can elect to pay for your subscription with easy payments. Just get your renewal to us before the deadline and mark the Easy Payment Plans option of the renewal form and send in the appropriate payment. We are happy to cater a payment plan to your needs.
I’ve moved recently, how do I change my address?
A: Address changes can only be made by the account holder in writing. If you are relocating, please send a letter including your Theater League account number, your old and new address and telephone change (if applicable) and mail it to 1214 State Street, Santa Barbara, CA 93101. We are not responsible for items not forwarded by the post office.
I would like to change my seating. What do I need to do?
A: Changes to your seating can be requested at the time of renewal. In order to be considered for an upgrade, you must renew your season account by the renewal deadline. Upgrades become available when other season ticket holders choose not to renew or change the day they attend. In fairness to everyone, all requests are processed by date received. We try to honor each request, however it is difficult to predict the availability of locations until the renewal campaign is complete. The more flexible you are the better the chance we can fulfill your request. Once an upgrade request is fulfilled it is impossible to get back your old locations, as they are used to upgrade someone else.
I can no longer attend the series, and would like to give my account to a friend. Is that possible?
A: Yes, it is possible to give your seats to a friend. You just need to contact The Granada Theatre Box Office by calling 805.899.2222 and provide your friend’s complete information and send that along with the payment before the renewal deadline.
If I change my mind, can I cancel the season tickets and receive a refund?
A: Season tickets may be cancelled and refunded in full, so long as the requested refund is received prior to the tickets being mailed. If your tickets have been mailed, then no refunds or cancellations are available.
I am unable to attend this year, but would like to retain my seats for the following year. What can I do?
A: Unfortunately we are unable to hold your seats without payment in full or a partial payment with a payment plan. If accounts are not paid or partially paid by the deadline, seats are released. Any returning season ticket holders would be considered as new accounts and seated with the best available locations at that time.
I have already seen one of the shows in my season. What are my options if I don’t want to see it again?
A: Although we are unable to offer refunds on shows previously seen, we may be able to help. Season members may swap out of one show and into a Special Engagement show (if available). You may swap your tickets after you receive them by mail. Please call us at 805.899.2222 with any questions.
I have been sharing my season account with friends; we would like to separate the seats into individual accounts so we can receive our own mailings. How would I do that?
A: Splitting season accounts can be done if the current account holder makes this request in writing to our office before tickets are mailed. Complete address information on the parties’ involved need to be included with their payment in full.
Can I exchange my tickets for a specific performance before they are mailed if I know in advance that I have a schedule conflict?
A: Although you may now know the performance you have a conflict with we are unable to exchange tickets during the season renewal campaign. Tickets can be exchanged anytime after your receive your season tickets in the mail up until the day before your scheduled performance. For further information please refer to your Season Policy Brochure (at the top of the page).
Can the benefit of ordering priority tickets for added shows or extra tickets to season shows be extended to family and friends?
A: For security purposes, only the person whose name is on the account may access information or order additional tickets using that account number. We are happy to provide additional tickets to any Theater League show for your family and friends, but the request must come from the account holder. All tickets ordered will be mailed to the address on the account. No exceptions.
When will I receive my Season Tickets?
A: Season tickets will be mailed this summer to the address listed on your account. Once you receive them, you will be able to make any exchanges.
I would like to purchase a large number of tickets for my company event or charitable functions. How do I do that?
A: Parties of 10 or more for an individual show can be purchased through our group sales representative; please contact the Group group sales line at 866.314.7687 or email email@example.com for complete information.
Where do I go to get general information, such as: directions to the theatre, box office hours, and other services offered by Theater League?
A: Please visit the “VENUE INFO” tab on this page. If you need further assistance, send us an email at firstname.lastname@example.org or call the Broadway Subscription Department at 805.899.2222
Join our email club for presale opportunities, special offers and show information.If your current season member email information has changed, no problem! Please take a moment to fill out THIS FORM to update the email address associated with your account.
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Help Local Students experience Broadway by helping support Theater ROcKs (Reach Out to Kids)
Theater ROcKs (Reach Out to Kids) introduces young people to the magic of live theater by providing subsidized and free tickets to students in Title 1 schools. Supported by the generous donations of Theater League season subscribers and sponsors, Theater ROcKs brings young people to our productions and supports area theater companies who do the same.
For many, Theater ROcKs provides a first opportunity to experience live theater, the beginning of what we hope becomes a life-long appreciation for and participation in the arts. Your support makes this program possible.DONATEMORE INFO
1214 State Street
Santa Barbara, CA 93101
Ticketing Services: 805-899-2222
Monday – Saturday 10am-5:30pm // Sunday 12pm-5pm
Box office is open one half hour after the first curtain on performance days and may be closed on observed holidays such as Memorial Day.SEATING CHART VENUE WEBSITE