EASY WAYS TO RENEW YOUR SEASON MEMBERSHIP
|1. Renew online now! MEMBER LOG-IN|
|2. Call: 805.449.2775|
|3. Mail or return the renewal form in person to 2100 East Thousand Oaks Blvd., Thousand Oaks, CA 91362.
PRINT RENEWAL FORM
MORE INFOOFFICIAL RULES
FAQ ABOUT YOUR SEATING CHANGE & UPGRADE REQUESTS
When you renew your seats, you can make a request to upgrade your seats for the next season or request any kind of change. Requests can include, but not limited to, improving your seating, changing performance times or making a custom request such as moving to aisle seats or moving back, etc. Requests can be made verbally over the phone, by making comments during the online process, or by indicating on your renewal form.
When will I hear from you about my seating change requests?
During the renewal period, every seat has the opportunity to be renewed. When the deadline passes, we open up all the seats that don’t get renewed. We can then begin contacting everyone who had made a seating change request and go over the different seating options with you. Generally, this is about 2 weeks after the renewal deadline.
What if I am out of town when you try to contact me about my request?
If you are out of town or unavailable when we are making seating changes, there are several options available. The best is to give us your contact number during that time. We will call and we will also email when it’s your turn to make the seating change. You could designate a friend to authorize changes on your behalf that we could call during that time. You can also tell us when you make your seating request that you authorize the ticketing office to choose the best seats available per your request. Our staff is very knowledgeable about the seating and if we know what you want, we can recommend the seats to best suit your request.
I’ve requested an upgrade in the past, but did not receive different seats. How do I increase the possibility of upgrading my seats?
Seating changes are made in the order of when a payment was made to renew seats. So, the sooner you pay to renew your seats, the closer to the top of the list you will be. Keep in mind, that seating changes from one year to the next all depend on the renewal rates. If every seat in front of you renews, you will not have the opportunity to move forward. Our renewal rates in the theater’s premium areas are very high, so it can be difficult to make changes in those areas
DON’T MISS OUT! SIGN UP FOR SEASON EMAILS
LET’S STAY CONNECTED
HAVE A QUESTION – WE CAN HELP
Be sure to check our “Frequently Asked Questions” page or our “Policy Brochure” document for the answers!FREQUENTLY ASKED QUESTIONSPOLICY BROCHURE
Did you enjoy a show? Have a suggestion on how we can make your season membership experience even better? Let us know – We love to hear from you!
For General Questions & Inquiries
Email: You can also email us at firstname.lastname@example.org.
Venue Information: Thousand Oaks Civic Arts Plaza
EASY WAYS TO JOIN AS A NEW SEASON MEMBER
|1. Order online now! JOIN ONLINE|
|2. Call: 805.449.2775|
|3. Mail or return the order form in person to 2100 East Thousand Oaks Blvd., Thousand Oaks, CA 91362.
PRINT PRIORITY ORDER FORM
LET’S STAY CONNECTED
If you would like to help enrich the lives of local youth by contributing to Theater ROcKs, you may donate online at any time. Your contribution is tax-deductible. For contributing $25 or more, your name will appear in the Theater ROcKs section of each show’s program.
Thank you for your support of Theater ROcKs!
MEMBER BENEFIT FEATURE: THE BROADWAY BENEFIT OFFER!
Be sure to take advantage of one of the most popular benefits of membership – the Broadway Benefit Offer. Shortly before each show in the 2015-16 series, we will send you a show-reminder email including dates, times and any other important information. In this email, also look for our Broadway Benefit Offer. For every show in the series, we partner with one restaurant in the Thousand Oaks area to give you a discount deal on your meal. We want you to have a wonderful experience as a season member, which includes your time eating out before or after the show!
How to take advantage of this offer – A few days before each series show you will receive an email reminder with important details regarding your night at the Civic Arts Plaza as well as your Broadway Benefit Discount Offer coupon. Print the email & bring it to the restaurant, OR you may show the coupon to the waiter on your smartphone. Then, sit back and enjoy!
What if I don’t receive Theater League emails? Email us with your contact info at email@example.com, and we’ll make sure you receive season member offers! Or call the box office at 805-449-2775 and update your account with your email address.
MEMBER BENEFITS INCLUDE:
The Broadway in Thousand Oaks Series brings nationally touring hit Broadway Shows to the incredible Civic Arts Plaza in Thousand Oaks. As a season member, you enjoy locked-in season prices, easy exchanges, priority access to tickets before the general public and much more. Season members never hear the words “SOLD OUT!” Join today!
…up to $180 last year compared to day-of-show pricing!*
Enjoy the flexibility of dividing your season ticket cost into a convenient payment plan.
Each season you are given the opportunity to renew your membership and the chance to improve your seats year after year.
Purchase additional tickets for friends and family to JERSEY BOYS and other Broadway series shows and special engagements before they go on sale to the public.
Members have access to the best seats before the general public.
Avoid ticket price increases that occur closer to the performance.
Only members can exchange tickets to another performance of the same show.**
We’re working hard to enhance the value of your membership with additional discounts and special offers throughout the season!
*Savings were calculated by comparing the subscriber ticket pricing (inclusive of all handling fees, facility fees and service charges) for Thursday Evening, Saturday or Sunday Matinee Orchestra/Loge price level versus day-of-show individual ticket pricing when ordered by phone or internet (inclusive of all handling fees, facility fees and service charges) for 2013-2014 season performances at the Thousand Oaks Civic Arts Plaza.
**Exchanges and swaps must be made at least 48 hours in advance of the show. There is a $2 per seat fee. This is subject to availability at the time of the exchange or swap. Swaps must be made by Oct. 1, 2015. No refunds are given if you exchange or swap into a less expensive performance or section. The difference must be paid if exchanging or swapping into a higher priced performance or section. Individual exchange policies are subject to contractual terms with the touring companies.